How our agency transformed the way we process tenant applications in Valais using a platform built for the Swiss market.
Challenge
For years, managing rental applications worked the traditional way. But as our portfolio in Valais grew, the limitations became impossible to ignore.
Every new rental listing for an apartment or house in Valais generates between 30 and 50 applications on average. These files come from everywhere: Homegate, ImmoScout24, Newhome, sometimes Anibis, often by direct email, and increasingly via WhatsApp. Each portal has its own format, its own fields, its own logic.
The result: hours spent manually compiling information, incomplete files that need individual follow-up, supporting documents scattered across three inboxes and a phone. Not to mention the very real risk of overlooking an excellent candidate simply because their application got lost in the flow.
For a family agency that prides itself on quality service, this situation was no longer acceptable. We needed a centralized, structured tool designed for the specificities of the Swiss French-speaking real estate market.
Solution adopted
After trying various approaches — shared spreadsheets, cloud folders, generic CRM tools — we adopted Lokdos, a Swiss platform designed exclusively for rental application management.
Each rental property gets a dedicated email and a unique application link. No more sorting through messages — everything is automatically tied to the right property.
Applicants fill out a structured four-step form: identity, professional situation, supporting documents, validation. No more half-empty applications.
All applications flow into a single dashboard with a completeness score. At a glance, you know exactly where each file stands.
Compare up to three candidates simultaneously on what matters: income, references, desired move-in date, file completeness.
When a document is missing — debt enforcement extract, insurance certificate, recent payslips — the platform reminds the applicant automatically. Zero manual emails.
Every application has a clear state: new, under review, selected, rejected. The team knows exactly where every file stands without having to ask.
Measured impact
We went from several hours of sorting per listing to just a few minutes. Applications arrive complete, structured, and immediately comparable. For a family agency like ours, that's time we reinvest in what truly matters — the human side of helping our clients, not paperwork.
In practice
Setup was immediate. No training, no complex integration. Within minutes, every new rental property is operational.
Conviction
The Swiss rental market has its own rules. The debt enforcement register extract, the liability insurance certificate, references from the current landlord, the structure of pay slips — all of this is specific to Switzerland. Property management tools designed for the French or German market miss these particularities entirely.
What convinced us about Lokdos is precisely this fit. The applicant form requests the right documents, in the right format, using the right terminology. Applicants understand what's expected of them. Property owners receive files they can read and compare without interpretation.
The platform doesn't try to do everything. No accounting module, no maintenance management, no bloated CRM. It's a tool that does one thing — centralize and structure rental applications — and does it remarkably well.
For an agency like Sarimmo, rooted in Valais for over twenty years, service quality rests on process rigor as much as local expertise. Having a tool that supports that rigor instead of hindering it is exactly what we needed.
Tool we use
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